Airline passengers gain new rights today

Once again, Microsoft is offering to settle a class action lawsuit which alleges (heh – that’s an understatement) that they engage in anti-competitive, monopolistic practices. And what do the members of the[more...]

After the rough High Def coverage of the last Olympics, I wasn’t expecting much from NBC — but boy, they’ve finally got their act together when it comes to high definition. The graphics are crisp and[more...]

It’s very rare — almost never, in fact — that I praise a company. It’s just that so many companies seem to treat their customers as if they’re simply an annoyance rather than their reason[more...]