From theinquirer.net comes this story concerning two of my very favorite companies:
Samuel Kim is accusing Microsoft and Best Buy of a scam that involves MSN subscriptions.
According to Reuters, Kim went into his local Best Buy and made a purchase using his debit card. Along with Kim’s purchases, the checkout clerk scanned an MSN free trial disk. Kim says that he questioned why the disk was scanned and was told it was for stock-keeping purposes. He thought nothing more of it… For a while.
Some time afterwards he discovered that money was being debited from his bank account. It was going to MSN. Best Buy had passed Kim’s debit card details to the Microsoft division and it had activated an account for him.
Kim says that he never asked for that account, never used the disk and certainly didn’t want it. But he has been unable to get a full refund and has reached the end of his tether. He is also concerned that many others could have been caught in this trap.
I too, had the same problem. I was, however, able, after many phone calls and several months of waiting, to get my $$ back.I will be much more aware of what my credit card is being used for in the future. I think perhaps the salesmen at Best Buy got some kind of gratuity for signing people up for this service,as I remember the salesman saying it was free and we should try it. We told him no, but now we know what shppened.