Just As I Thought
The War with the Customer

Journalism Today

September 7, 2011

I offer this image as an example of what passes for news today. From the NBC Washington website: after viewing some photos of a construction crane that toppled at the Washington National Cathedral, I was offered these additional slideshows I “might like.”

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The War with the Customer

Branders out of control

First, there was Cellular One. Then they changed the name to Cingular. Then, they absorbed AT&T Wireless, which became Cingular. And now? Yes, Cingular is going to change it’s name. To AT&T Wireless. You  [more...]

March 8, 2006
The War with the Customer

Hair Today

As I sat waiting at Supercuts, I couldn't help noticing the 4 guys in line before me. They all had short hair — one had a crewcut.

December 16, 2009
The War with the Customer

Minute by minute

In a Business Insider article this weekend about Apple's FaceTime video conferencing technology, there's this interesting tidbit at the end: For the next version of FaceTime that works over 3G, Apple and its carrier  [more...]

June 21, 2010

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