Category - The War with the Customer

The War with the Customer

Bundling Services: discount or punishment?

March 26, 2003

The War with the Customer

A side effect of media consolidation

March 20, 2003

The War with the Customer

The critical Windows flaw: installing it

March 17, 2003

The War with the Customer

Is this what it’s like to use a PC?

March 13, 2003

The War with the Customer

You ARE the weakest link.

March 11, 2003

The War with the Customer

Something’s cheesy about that commercial

March 4, 2003

The War with the Customer

Saved by the .exe

March 2, 2003

The War with the Customer

Thank goodness for call block

February 27, 2003

The War with the Customer

HDTV (where available)

February 16, 2003

The War with the Customer

A vast (white) wasteland

February 16, 2003

The War with the Customer

Ask forgiveness, not permission

February 15, 2003

The War with the Customer

Some things are more important than terrorism

February 14, 2003