Ah, that day when my friends Sara and Lance and I went to the Hirshhorn gallery to see the Laurie Anderson exhibit, and turned around to discover that we were being followed by… Laurie Anderson.
Customer Service
I usually post rants and complaints about poor customer service policies here, but today I came across a fairly unusual idea that is great for customers — and the company as well. Like a car dealer, Maytag is now [more...]
July 8, 2004