Just As I Thought

Branders out of control

First, there was Cellular One. Then they changed the name to Cingular. Then, they absorbed AT&T Wireless, which became Cingular.
And now?
Yes, Cingular is going to change it’s name. To AT&T Wireless.
You see, the branding professionals have made the momentous decision to bring back the AT&T name in a big way, hoping to feed off of more than a hundred years’ equity in that name. The big problem is that AT&T is no longer that company, and the millions of people who use Cingular (or SBC, which just rebranded itself AT&T) have no clue about the history of AT&T. These customers don’t remember the era of AT&T, they don’t remember life before the Bell breakup. They probably have no idea what AT&T stands for.
So while this change might reassure your grandmother when she reaches for a mobile phone — a long shot in and of it self — to the rest of the nation, it seems like the dumping of a forward-looking name and brand for an old, stodgy one.
Well done, guys.

3 comments

  • Well, being an old eastcoaster, I know what AT & T means: American Telephone and Telegraph. So there.

    And now SBC will be them, and so will Cingular (which coincidentally is my cell phone provider) so I guess I’ll be AT & T all the way pretty soon.

    By the way, they also supply my high-speed internet connection. Can you spell MONOPOLY?

  • I’ll be going back to Nextel…lol, i hate cingular with a firey passion…

  • No, Gene; it’s worse than that:

    AT&T Wireless is widely regarded to have single-handedly *broken* the AT&T brand, which is why the parent company was in such trouble in the first place.

    Or so I was told.

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