Apple uses one of those voice recognition call attendants, so when I called today to complain about the problems with my MacBook Pro, I only got as far as the part where the guy asks what product I am calling about. Seems that the MacBook is so new, they don’t have it in the voice recognition system.
1 comment
You may also like
Telemarketing Weasels Update
Back at the beginning of the month I posted an annoyance about telemarketers who constantly call with pre-recorded messages, breaking the law. Mark Eckenwiler has been having the same troubles, but he’s armed with [more...]
May 23, 2003
Earth Day musings
I’ve been thinking about getting a moped again — well, a scooter — like I had when I lived in downtown DC. You see, all of my trips are very short, and this is horribly inefficient even with a hybrid [more...]
April 22, 2006
Do the math
Wow — here’s a more concrete example of the difference between the cost of cable and satellite. Today I received in the mail a couple of new smart cards for my satellite receiver. Once I activated them, a [more...]
April 3, 2004
Just keep hitting “0” and/or saying ‘operator’ I have to do it with Xerox. There was a great story about this on Morning Edition a few weeks ago about bypassing those voice systems. I hate them; I have a low voice and they never understand me.