Just As I Thought
The War with the Customer

Journalism Today

September 7, 2011

I offer this image as an example of what passes for news today. From the NBC Washington website: after viewing some photos of a construction crane that toppled at the Washington National Cathedral, I was offered these additional slideshows I “might like.”

You may also like

The War with the Customer

The next killer app

I’ll put this out there in hopes that someone will create it and possibly give me a piece of the patent action. I hate getting voice mails that are just a hang up. Why can’t the voice mail system, which is  [more...]

March 17, 2004
The War with the Customer

Who Owns What

In the wake of Rupert Murdoch’s gobbling up of yet another media outlet, you might want to take a look at the Columbia Journalism Review’s lists of Who Owns What. It’s a bit out of date – for  [more...]

April 11, 2003
The War with the Customer

Dear Sears:

You are a multi-billion dollar corporation which has been in existence for more than a century, providing everything from frying pans to complete homes. Your catalog operation practically invented the genre. So why is  [more...]

October 23, 2005

Browse the Archive

Browse by Category