Way back when I worked in retail — those awkward high school years — there was a common refrain: customer service. No matter what you were doing, you would always stop to help customers.
What’s happened since then, I wonder?
Why, when I go to my neighborhood 7-11, do I always see a line of 6 people waiting at the counter for one over-worked checkout guy… while two other employees wander slowly through the store carrying little inventory gadgets, ignoring all the people in line?
Here’s how syndication can wring every last laugh — and cent — out of a decent television show. When looking at my TiVo season pass for “Will and Grace,” I discovered that the show, in the [more...]
If you only read headlines, you think that killing Osama bin Laden was bad and that Apple is about to go bankrupt. But hey, bad news sells.
Should I feel weird about watching a air freshener commercial that shows an elephant who’s married to a centipede, and thinking “how in the hell does that work in the bedroom?”
