Just As I Thought

You may also like

The War with the Customer

If it’s not broke, break it

More detail has emerged in the ouster of Bob Edwards from NPR’s Morning Edition. “I would have loved to have stayed with ‘Morning Edition,’ ” said Edwards, 56. “But it’s not my  [more...]

March 24, 2004
The War with the Customer

Leave Home Without It

So, American Express is urging us all to go out today and shop at local small businesses using our Amex cards. I have a feeling that small businesses are finding this concept bittersweet, ‘cos Amex merchant fees  [more...]

November 27, 2010
The War with the Customer

Bug Infestation

When the bugs, the Chyrons, the tickers, the logos, and the graphic finally leave us with a Cinerama-shaped slot through which a tiny bit of poorly-framed picture is glimpsed, what is the point? Just turn on the radio.

July 13, 2011

Browse the Archive

Browse by Category