Low, low prices. Low, low wages

It’s very rare — almost never, in fact — that I praise a company. It’s just that so many companies seem to treat their customers as if they’re simply an annoyance rather than their reason  [more...]

Here’s a quick complaint entry about the Comcast DVR. First off, the interface is inelegant, to say the least. There is no way to customize the guide — for instance, you can’t show just the channels  [more...]

KQED public radio here in the San Francisco Bay area likes to tell us, during their pledge drives, of the millions of dollars they spend to bring us NPR programming. Well, in the last half hour, between pledge breaks  [more...]