Apple uses one of those voice recognition call attendants, so when I called today to complain about the problems with my MacBook Pro, I only got as far as the part where the guy asks what product I am calling about. Seems that the MacBook is so new, they don’t have it in the voice recognition system.
1 comment
You may also like
Another reason to stop media consolidation
Again, in the Post: an op-ed about the consolidation in media. Marc Fisher points out a couple of interesting anecdotes which put a different face on this issue. Not only is the mass consolidation of radio destroying [more...]
May 18, 2003
First casualites of number portability
The revenge of the wireless companies! After switching to AT&T last month, my ex Jann and I have received our first bills. Mine was exactly what I expected — his was hundreds more than expected. (One thing [more...]
November 24, 2003
Continuing and continuing and continuing and
No one knows how to stretch out a story like television news. Channel 4 here in Washington just announced that they are awaiting the sentencing verdict in the Malvo sniper trial, and that when the verdict is handed [more...]
December 23, 2003
Just keep hitting “0” and/or saying ‘operator’ I have to do it with Xerox. There was a great story about this on Morning Edition a few weeks ago about bypassing those voice systems. I hate them; I have a low voice and they never understand me.