No, it’s NOT OK.

To round off the trilogy of tonight’s customer service nightmares, I invite you to glimpse my latest Comcast bill. As you may remember, last week they cut off my service by mistake. Today on my bill, they charged  [more...]

Oh, AT&T Wireless… bad idea for a promotion. Even though you’ve connected your network with those of TMobile and Cingular, it still doesn’t change the fact that I get ZERO bars around and inside  [more...]