Just As I Thought

Maybe I’m just cranky, but I h…

March 24, 2009

Maybe I’m just cranky, but I hate it when people assume that their time is more valuable than mine and think I should just wait around.

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Life... Don't talk to me about life.

Oh, hello there!

Far back, in the mists of ancient time, there existed a technology for sharing one’s thoughts, musings, memes, and other nonsense. You may have heard of it, if you’re over 40. The web log, or blog. The  [more...]

April 12, 2023
The War with the Customer

May I speak to a manager, please?

We all know that customer service sucks these days, in every way, shape, and form. Now there’s some quantification of that knowledge in the form of the American Customer Service Index: A current snapshot of  [more...]

March 28, 2004

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