Far back, in the mists of ancient time, there existed a technology for sharing one’s thoughts, musings, memes, and other nonsense. You may have heard of it, if you’re over 40. The web log, or blog. The [more...]
My idea for a “Doctor Who” episode: The time is spring. People all over America are preparing for night’s sleep by turning their clocks forward by an hour in preparation for Daylight Savings Time. In [more...]
We all know that customer service sucks these days, in every way, shape, and form. Now there’s some quantification of that knowledge in the form of the American Customer Service Index: A current snapshot of [more...]
