Far back, in the mists of ancient time, there existed a technology for sharing one’s thoughts, musings, memes, and other nonsense. You may have heard of it, if you’re over 40. The web log, or blog. The [more...]
I understand that it is prime time for customer returns, but must you use the same desk for both returns and purchases? Today I tried to purchase a home kit for an XM radio I received for Christmas, but was thwarted by [more...]
Here I am in Baltimore, getting ready for a foot-killing week on my feet at our annual conference. I actually wrote this entry on November 6, using the advance publishing feature so that there would be something posted [more...]
