Just As I Thought
The War with the Customer

Journalism Today

September 7, 2011

I offer this image as an example of what passes for news today. From the NBC Washington website: after viewing some photos of a construction crane that toppled at the Washington National Cathedral, I was offered these additional slideshows I “might like.”

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The War with the Customer

The iBook Saga: denoument?

The package delivery saga continues. OK. You remember how, for the last few weeks, I’ve been fuming about the loss of my iBook on the way back from repair? How it took 3 weeks for Apple and Airborne Express to  [more...]

August 25, 2003
The War with the Customer

Washington Post, Spammer

On a single page of the Washington Post website, the same paper that brought down a president, there are ads for: Make $6,397/month working online Wrinkle removers Lawyers for Yaz lawsuits, Toyota recall, Asbestos  [more...]

February 26, 2010
The War with the Customer

Branders out of control

First, there was Cellular One. Then they changed the name to Cingular. Then, they absorbed AT&T Wireless, which became Cingular. And now? Yes, Cingular is going to change it’s name. To AT&T Wireless. You  [more...]

March 8, 2006

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