Just As I Thought
The War with the Customer

Journalism Today

September 7, 2011

I offer this image as an example of what passes for news today. From the NBC Washington website: after viewing some photos of a construction crane that toppled at the Washington National Cathedral, I was offered these additional slideshows I “might like.”

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The War with the Customer

The iBook Saga: denoument?

The package delivery saga continues. OK. You remember how, for the last few weeks, I’ve been fuming about the loss of my iBook on the way back from repair? How it took 3 weeks for Apple and Airborne Express to  [more...]

August 25, 2003
The War with the Customer

Make it work

Is the tide turning? Ever since competitors to the iTunes Music Store began to pop up, they’ve all insisted that their stores are better… but they don’t support the iPod. They’ve all steered  [more...]

July 26, 2004

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