Just As I Thought
The War with the Customer

Journalism Today

September 7, 2011

I offer this image as an example of what passes for news today. From the NBC Washington website: after viewing some photos of a construction crane that toppled at the Washington National Cathedral, I was offered these additional slideshows I “might like.”

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The War with the Customer

Tellin’ Ellen

You know, I love Ellen DeGeneres. I think she’s funny, friendly, and probably a joy to be around. The same goes for her talk show — at least, until now. Her 4th season debuted this week, with guest Justin  [more...]

September 6, 2006
The War with the Customer

The Future is Murky

Dear San Jose Mercury News: I typically read your paper’s website every day — after I read the San Francisco Chronicle and the Washington Post — but am usually dismayed at the shallow reporting and  [more...]

February 7, 2008
The War with the Customer

The Aha! Moment

This evening I’ve been watching “Airline” — lovin’ that Comcast On Demand — and I’m having a lovely time watching the morons berate the Southwest Airlines staff. If you’ve  [more...]

February 1, 2006

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