This is going to result in many grandmothers calling their techy grandkids

I spent a good half hour on your website today trying to find one small bit of information: how much would it cost to upgrade my economy ticket to a first class seat instead? All I could find was convoluted ways to  [more...]

Maybe I’m stretching, but I think that this is an example of what’s wrong with our over-sued society: I just saw an underwriter commercial on PBS for an insurance company. The gist of the commercial was that  [more...]

When Apple is involved, you can be sure there will be hype. Some of it is Apple’s doing, for they are marketing geniuses. But much of it is from rabid bloggers and media. ‘Cos if you can work Apple into your  [more...]