A Troubling Chant on the Convention Floor—By Jack Hitt (Harper’s Magazine)

Dear Best Buy: combining the web pickup with service & returns does NOT make it faster to buy online. In fact, it makes it interminable.

2 years in a datacenter: never a connection outage. Less than 2 months using Comcast Business: 2 outages at twice the price. Woo hoo!

Hey, cute guy in the Miata with the HRC sticker: I don’t like HRC’s elitist mentality, I have no sticker. So much for flirting in traffic.