Just As I Thought

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The War with the Customer

The Yellow Line of Death

My local Target is littered with the dying hulks of shopping carts which suddenly stop working when taken past the yellow line. A yellow line which is, in some places, mere yards from the entrance.

July 25, 2007
The War with the Customer

The true price

I just can’t figure out how companies price things, how they manage to rack up such huge profits without a revolt from consumers. Three examples: One can of chunk light tuna at Albertsons, 99¢. Safeway: $1.29  [more...]

November 3, 2005
The War with the Customer

Lost in Time

Recently, when I’ve ordered things from Amazon.com, I find that they’ve been using a bait-and-switch tactic. For example, yesterday I ordered two items (for the curious, they were a DVD set of “Are You  [more...]

November 12, 2004

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