Just As I Thought

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The War with the Customer

It’s not just Flash

I'd love to be able to defend Adobe. Really, I would. Their products are the mainstay of my career and I've been using them for something like 20 years. Unfortunately, that also gives me a long-term view of how the  [more...]

May 3, 2010
The War with the Customer

You guys need to have a meeting

NBC is actively promoting the upcoming high definition coverage of the Olympics. They’re directing viewers to nbcolympics.com/hd for more information. Said webpage simply says “coming soon.” I think  [more...]

July 14, 2004
The War with the Customer

AT&T gets richer

Here's some news you probably didn't hear today underlying the iPhone 3G announcement: in its bid to change the way mobile companies work, Apple lost.

June 9, 2008

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