Just As I Thought
The War with the Customer

Hair Today

December 16, 2009

As I sat waiting at Supercuts, I couldn’t help noticing the 4 guys in line before me. They all had short hair — one had a crewcut.

As I sat waiting at Supercuts, I couldn’t help noticing the 4 guys in line before me. They all had short hair — one had a crewcut.
Seriously.
There I sat, with flyaway stringy hair about 4 inches too long, an emergency if ever I saw one, and I was behind a bunch of guys who could have waited another month before a trim.
Where’s the triage?
Don’t you think that they should take people according to need? I mean, I had a serious hair emergency this morning, and I had to wait behind the coiffure equivalent of scrapes and bruises.
Cripes.

You may also like

The War with the Customer

Program Creep

And while I seem to be on a TV thread today, can I just point out how silly it is these days to create a new cable network based around one theme? They’ve done it for years, only to find that there simply  [more...]

March 1, 2004
The War with the Customer

Quackery and commercialism

As a former staff member of the Washington, DC public broadcaster WETA, I’ve always been a supporter of the station. But in the last few years, the old familiar staff has given way to a more corporate culture. And  [more...]

April 1, 2004
The War with the Customer

Off the hook

For the last week, my phone -- which has an unlisted Virginia number and an unlisted VOIP San Jose number -- has been ringing constantly with telemarketers and surveys. Four companies, calling an average of twice a day  [more...]

April 2, 2007

Browse the Archive

Browse by Category