Just As I Thought
The War with the Customer

All I Want For Christmas Is My Box Delivered

December 23, 2010

I present to you the saga of a single box of Christmas gifts, destined for my Dad’s house.

I present to you the saga of a single box of Christmas gifts, destined for my Dad’s house.

Date/Time Activity Location Details
Dec 15, 2010 11:40 PM Left FedEx origin facility SAN JOSE, CA  
Dec 15, 2010 4:43 PM Picked up SAN JOSE, CA  
Dec 15, 2010 7:08 PM Arrived at FedEx location SAN JOSE, CA  
Dec 16, 2010 5:38 AM Arrived at FedEx location SACRAMENTO, CA  
Dec 16, 2010 6:44 AM Departed FedEx location SACRAMENTO, CA  
Dec 16, 2010 9:19 AM In transit RENO, NV  
Dec 20, 2010 11:51 PM Departed FedEx location HAGERSTOWN, MD  
Dec 20, 2010 6:02 PM Arrived at FedEx location HAGERSTOWN, MD  
Dec 21, 2010 5:43 AM At local FedEx facility ALEXANDRIA, VA  
Dec 21, 2010 9:39 AM On FedEx vehicle for delivery ALEXANDRIA, VA  
Dec 21, 2010 11:36 PM Delivery exception ALEXANDRIA, VA No attempt made, delivery scheduled for next business day
Dec 22, 2010 9:39 AM On FedEx vehicle for delivery ALEXANDRIA, VA  
Dec 22, 2010 11:32 PM Delivery exception ALEXANDRIA, VA No attempt made, delivery scheduled for next business day
Dec 23, 2010 7:53 AM On FedEx vehicle for delivery ALEXANDRIA, VA  
Dec 23, 2010 11:18 AM At local FedEx facility ALEXANDRIA, VA  

Now, I don’t begrudge the time it takes to get across the country, considering the weather issues. But putting it on a truck three times, not bothering to deliver it, then returning it to the warehouse? Pardon my French, but WTF is that about?

This is my fault, I guess. I’m too lazy to cancel my FedEx account and move to another service. Meanwhile, that package is still hanging out on Eisenhower Avenue. Guess my family will have some things to open AFTER Christmas.

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