Airline passengers gain new rights today

Can I ask what possesses you to stock shelves with holiday items earlier and earlier each year? Case in point: was it really necessary to start stocking Halloween candy two months before the day? Experience suggests  [more...]

Usually I hold up Apple as an example of excellent user-focused design. Their devices and software generally works just as you expect it to, so much so that they don't even ship a manual with their computers anymore  [more...]

Ever wonder what that “FCC Line Charge” is on your phone bill? Did you actually think it was going to the FCC? Think again. The phone company – as if you didn’t already know this – is  [more...]